For students who trust Prepry for their exam preparations, we're proud to introduce our "Pass Guarantee" – a commitment to supporting you even when things don’t go as planned.
What does the Pass Guarantee entail?
If you've recently faced an unfortunate exam setback, our Pass Guarantee provides you with an additional 3 months of access to Prepry Pro, free of charge, given you meet certain eligibility criteria.
Eligibility for the Pass Guarantee:
Subscription Duration: You must have been a paid subscriber for at least 3 months.
Learned all Questions: All available practice questions should have been moved to the “Learned” column.
Consistent Performance: A cumulative average score of at least 80% on practice exams must have been maintained.
Claiming the Pass Guarantee:
If the above conditions resonate with your situation and you've unfortunately not passed an exam, here’s how you can claim the guarantee:
Reach out to our support team via:
Furnish the following essential documents:
Your official exam printout indicating a failing score.
A copy of the receipt reflecting a paid subscription spanning at least 3 months.
A screenshot from the app's Stats area displaying a cumulative average score of 80% or above across all attempted questions.
It's essential to note that any claims for the Pass Guarantee should be made within 30 days from the date of the failed exam attempt.
Modifications to the Pass Guarantee:
We retain the discretion to modify the terms and conditions of the Pass Guarantee when necessary. However, rest assured, our primary focus remains unwavering: to assist you in achieving academic success.