Why Can't I Log in to My Prepry Account?
Having trouble accessing your Prepry account? Don't worry, we're here to help! The most common issue users face when trying to log in is related to their email address or password. These steps will help you regain access to your Prepry account.
Having Trouble Resetting Your Password or Finding Your Email Address?
If you're having difficulty resetting your password or finding your email address associated with your Prepry account, don't worry! We're here to help you regain access. Follow the steps below to troubleshoot and resolve the issue.
Step 1: Try Logging in with Apple
If you're having trouble resetting your password, you can first try logging in with the Apple button. This will allow you to access your account using your Apple ID. Simply click on the Apple button and follow the prompts to log in. This is a quick way to access Prepry if you originally signed up with Apple.
Step 2: Try Logging in with Google
If the Apple button doesn't work, try logging in with the Google button. This will allow you to access your Prepry account using your Google account. Click on the Google button and follow the prompts to log in. If you used your Google account to create your Prepry account, this is the easiest way to log in.
Step 3: Check if Your Email is Hidden
If you're still unable to reset your password or find your email address, it's possible that your email is hidden, especially if you're using Apple's Hide My Email feature. To check this, go to your account settings and make sure your email is visible. If it's hidden, unhide it and try resetting your password again.
To find Hide My Email in iOS, you can:
Open Settings
Tap your name at the top of the screen
Tap iCloud
Tap Hide My Email
You can always access Prepry at app.prepry.com, or visit our website at www.prepry.com.
If you're still having trouble logging in, don't hesitate to contact our support team at [email protected]. We're always happy to assist you in any way we can!
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Still need help? Tap the chat icon below to reach our support team, or browse more guides at help.prepry.com.
Once you're back in, open the Prepry app to pick up your studies right where you left off.