Prepry

Restore your purchase in the Prepry app. Please follow the steps below:

Tap on the Settings tab (bottom right of your screen).

1. Open the Prepry app.
2. Tap on the Settings tab (bottom right of your screen).
3. Select Manage Subscription.

📱 Step 2: View Your Subscriptions &amp; Purchases

Once inside Manage Subscription, you’ll see a list of your active subscriptions and past purchases.

Tap See all purchases to review your subscriptions and one-time purchases.

If your subscription is visible, tap Restore Past Purchases to reactivate it.

1. Tap See all purchases to review your subscriptions and one-time purchases.
2. If your subscription is visible, tap Restore Past Purchases to reactivate it.

If you do not see your subscription listed, it’s likely that you are logged into the app with the wrong email. Please double-check which email you used when subscribing.

- If you do not see your subscription listed, it’s likely that you are logged into the app with the wrong email. Please double-check which email you used when subscribing.

If you see your subscription but restoring does not work, let us know so we can help diagnose further.

- If you see your subscription but restoring does not work, let us know so we can help diagnose further.

We hope this helps you get back to studying without interruption! Please reply to this email if you still experience any issues — we’ll be glad to assist further.

- can’t restore my purchase
- can’t restore my subscription
- restore subscription not working
- restore purchase not working
- subscription missing
- subscription not showing up
- premium not activated
- premium features locked
- restore doesn’t work
- restore failed
- subscription disappeared
- I paid but don’t have access
- app says I’m not subscribed
- purchase not found
- subscription problem
- subscription issue
- restore button not working
- subscription not loading
- restore isn’t working
- I bought but can’t use
- premium not working
- can’t see my purchase
- payment went through but no access
- subscription not syncing
- purchase not syncing
- restore purchases greyed out
- can’t find restore option
- restore missing in settings
- I lost my subscription
- subscription not transferred
- subscription didn’t carry over
- subscription not linked
- I paid twice
- duplicate subscription
- purchase not restoring
- restore subscription failed
- subscription expired too soon
- subscription ended early
- can’t renew subscription
- subscription not detected
- purchased but locked out
- access not restored
- restore purchase option broken
- restore not showing anything
- subscription not recovered
- purchase not activated
- restore subscription error
- subscription didn’t apply
- payment issue subscription
- subscription not updated
- subscription glitch
- restore keeps failing

Learn how to restore your Prepry purchase or subscription by accessing the Settings tab and using the Restore Purchases option.

How to Restore Your Purchase in Prepry

Billing

Find answers and get help from Intercom Support and Community Experts

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How to Restore Your Purchase in Prepry

📱 Step 1: Go to

Settings

📱 Step 2: View Your Subscriptions & Purchases

🔎 Troubleshooting